Our Service Offering

Providing peace of mind & certainty with dignity


The need for Aged Care services and assistance has grown significantly in Australia in recent years. With an ever increasing demand for facilities, and desire for families to know and understand their options, Aged Care Matters provides a service to simplify this otherwise complex topic.


Help at home 

(First Steps Package and Government Care Packages)

Wanting to remain in your own home but need some care along the way?

We can help with:

  • Registering for Government Assistance and ACAT Assessment

  • Assist in development of preferred care package

  • Identify and suggest reputable care providers

  • Ensure you understand the conditions of the package including the fees, and assist with the ongoing monitoring of the service.  


Placement Package

(Seeking placement in a residential Aged Care Facility)

Having a close working relationship with most aged care providers, we are able to choose the right home for you in the preferred geographic position, in a timely and professional manner.

We can help with:

  • Locate an accredited home in the preferred location with your specific needs

  • Assist in preparation of the paperwork for the Aged Care facility and other Centrelink related paperwork

  • Assist with the negotiation of the entry bond (Refundable Accommodation Deposit)

  • Ensure you are aware of the contractual arrangements in relation to the new home

  • Provide any additional information and answer any queries you have 

package 3

Advanced Package

(Report on Financials)

We help answer the common and complex questions, including:

  • How can I afford the entry bond (RAD)?

  • Do I need to sell my home, or can I rent it?

  • How is my home and other assets assessed under Centrelink and Aged Care Rules

  • Will this impact my DVA or Age Pension?

  • What happens to the RAD should I pass away?

  • Can my partner still reside in the family home if I need to move into a Aged Care facility?

  • What happens if I don't have any assets, what does this mean for me?

We provide a comprehensive report covering the above questions, and answering many more that are applicable for your personal situation. Our Report also addresses 3-5 suggested strategies on how you might fund your upfront and ongoing fees while in an Aged Care Facility, allowing you to discuss these suggestions with your family and other professionals before being able to select the best option for you.

We take the stress and emotion out of finding a new home and we simplify the funding requirements to provide you peace of mind.



Contact us today to schedule your obligation fee appointment to discuss your and your family's needs.


Want to know more about our Aged Care Service? Contact us for more information.

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